| Frequently
Asked Questions |
1. What is Simply Sold?
2. What does Simply Sold sell?
3. Is it safe?
4. What happens after I bring my item to the
store?
5. How will I know the status of my listing?
6. How do you keep track of my item?
7. How long does it take to sell an item?
8. When should I expect to receive a check?
9. What happens if my item doesn't sell?
10. Why does Simply Sold start auctions at
low prices?
11. Can I set a minimum price?
12. What if my item sells for less than I
expect?
13. Why does Simply Sold accept some things
and not others?
14. How much does it cost to use the
services of Simply Sold?
15. Can Simply Sold help my business move
overstock merchandise or surplus equipment?
16. How can Simply Sold help raise funds
for my organization?
17. How can I contact Simply Sold?
1.
What is Simply Sold?
Simply Sold is a full-service,
privately-owned, family operated eBay drop off store. We help you sell
your items on eBay by taking on all the work of photographing, writing
a description, managing customer service, handling payments, packaging
and shipping items to buyers. When it's all over, we send you a check.
It's that simple.
We're not a franchise store!We
created the store and it's look and feel through sweat and
imagination. We live and shop locally and we're dedicated to the
surrounding
community. Personal service is important to us and when you visit our
store, you're sure to see a member of our family working hard to sell
your items successfully.
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2.
What does Simply Sold sell?
We don't specialize in a specific
market
segment. Instead, we work with you to help determine the market value
of your item and list it on eBay. There are some things that we don't
sell because they are prohibited for sale on eBay. Click here to view a list of
prohibited items.
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3.
Is it safe?
Safety is one of our most important
benefits. As a seller, you can feel confident that your items are safe
while they're in our possession during the auction period. We maintain
strong inventory control through a bar coding system and our on-site
warehouse is protected by an state-of-the art security system. We also
have a safe on-site for highly valuable items. From the buyer's
standpoint, our exceptional feedback
speaks for itself. Feel confident that when you're bidding on our items
that they are described accurately, they'll be well packaged, shipping
costs are fair and reasonable, and you'll receive your items in record
time.
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4.
What happens after I bring my item to the store?
After you drop off your items, we will
professionally photograph them, write a complete description, and
determine the best place and time to list them on eBay for maximum
exposure and bidder interest. The item will be tracked through our bar
code inventory system and we will manage all customer service inquiries
during the listing period. Once it sells, we'll handle the payment
process, securely and safely package the item and ship to the buyer.
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5.
How will I know the status of my listing?
Our advanced auction management system
will
alert you by e-mail when your item has been listed and when it sells,
or if it does not sell. You can also track the status of your listing
through our website using the customer and item number printed on the
receipt you receive when you drop off your items. If you don't have
e-mail or web access, feel free to give us a call or stop by the store
to check on your item's progress.
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6.
How do you keep track of my item?
We maintain control of the items in
our
possession through a sophisticated bar coding system that is linked
directly to our auction management software. This system not only helps
us track the item but also assists us in providing information to you
through our website.
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7.
How long does it take to sell an item?
It usually takes approximately 3 days
to
photograph and write the description. From there, items are listed on
eBay for seven days
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8.
When should I expect to receive a check?
You should expect to receive a check
approximately two to three weeks after the auction ends. This allows
for time for the buyer to pay for the item, for it to be shipped and
for the buyer to accept the item.
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9.
What happens if my item doesn't sell?
When you drop off your item, we'll ask
how
you would like to handle unsold items. You can either choose to pick up
the item or, many of our customers just ask us to donate it to a
charity. At the end of the listing period, you will receive an e-mail
from us notifying you whether or not your item has sold. If you chose
to pick up unsold items, we ask that you do so within seven days. Items
not picked up within seven days will be donated.
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10.
Why does Simply Sold start auctions at low prices?
Our experience has shown repeatedly
that
starting an auction with a low opening prices increases the number of
bidders and often results in a higher final selling price. Items with
high initial starting prices usually fail to generate excitement and
often go unsold, or if they're lucky, sell at or very close the the
starting price.
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11.
Can I set a minimum price that I will accept?
We do not set hidden minimum prices,
also
known as "Reserve" pricing, for auctions. Research and experience
selling thousands of items successfully has proven that reserve price
items rarely meet the hidden reserve price, resulting in a frustrating
experience for both the seller and potential buyer. Instead, we will
work with you when you bring in your item to research the current
market and give you a reasonable expectation, although not a guarantee,
of how much the market is currently paying for an item and how much you
can expect.
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12.
What if my item sells for less than I expect?
We are contractually bound to sell the
item
at the auction's final price. Keep in mind that we are exposing your
item to over 200 million potential bidders around the world and a
market that size usually bids items up to their fair value. It's quite
rare for an item to sell for below it's market price, but on rare
occasions it can happen.
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13.
Why does Simply Sold accept some things and not others?
First, we're looking for items that
will
generate at least $30 in sales value. Also, some items are prohibited
for sale by eBay. Click here to view a list of
prohibited items.
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14.
How much does it cost to use the services of Simply Sold?
It costs you nothing to bring an item
in for
sale. We get paid ONLY if your item sells! A complete description of
our fee schedule can be found here.
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15.
Can Simply Sold help my business move overstock merchandise or surplus
equipment?
Yes. We successfully work with many businesses to help
expose inventory to a worldwide marketplace. Items that
might not be selling quickly in Illinois may be more
desirable in another part of the USA or another part
of the world. Surplus equipment also sells well on eBay.
Examples include used machinery, restaurant equipment,
tools, etc. Contact us to
discuss opportunities to increase your profits today.
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16.
How can Simply Sold help raise funds for my organization?
Simply Sold provides a great
alternative to
traditional methods of raising funds for your organization. Candy
sales, gift wrap sales, popcorn sales, and similar events can be a
thing of the past. With Simply Sold, your members and supporters can
drop off their items at our store or we can arrange for a Drop Off Day
at your location. Once the items sell, your organization receives a
check. It's easy for your members and easy for you too! Contact us
to begin using Simply Sold's Fundraising Services.
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17.
How can I reach Simply Sold?
In addition to visiting our store, you can reach us by
e-mail at info@simplysoldstore.com or by phone at (815) 293-0300.
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